Customer Service Policy

glamneticsale.com is committed to providing professional, friendly and efficient customer service for all shoppers of magnetic eyelashes and press-on nails. We strive to solve all your shopping, product, logistics and after-sales problems in a timely manner.

You can reach our customer service team via official email: press@glamneticsale.com and support@glamneticsale.com. We will reply to your consultation and feedback as soon as possible during working hours.

Our customer service covers order inquiry, product parameter consultation, logistics status checking, return refund application, discount activity consultation and product after-sales problem handling. We provide one-stop service support for your whole shopping process on glamneticsale.com.

We maintain a fair and customer-oriented service principle, treat every customer equally, follow our shipping policy, refund policy and store regulations, and provide standardized solutions for all reasonable customer demands.